Customer Service Representative

POCATELLO, ID

Post Date: 01/25/2017 Job ID: 9399812
Job Title: Customer Service Representative
Duration: 11 Months
Location: Pocatello, ID
 
Summary:
  • Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.
Qualifications
  • Good customer service and communication skills.
  • Reliable, organized, detailed and focused? Industry and sales experienced
  • Moderate computer skills, including communicating internally and externally via email
  • Work experience in Microsoft Office; proficiency in Excel.
  • Ability to multi-task and manage time well.
  • Knowledge of supply chain systems
  • Knowledge of industrial products helpful
  • High School Diploma or GED
Responsibilities
 
  • Respond to customer inquiries, provide quotes and take customer orders? Order and source products
  • Negotiate sale and purchase prices
  • Proactively generate sales and promote Company products
  • Expedite backorders? Assist with pulling inventory and preparing shipments
  • Assist with customer returns? Interact with customers and suppliers to obtain and fill orders correctly.
  •   Troubleshoot customer concerns.
Competencies
  • Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation; Persuasiveness; Initiative; Interpersonal Skills; Time Management; Planning and Organizing Skills; Judgment

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