Customer Service Specialist

Valparaiso, FL

Post Date: 09/19/2017 Job ID: 10117630
  • Provides customer service support primarily to internal customers;
  • As a functional user, maintains department databases and systems. Performs data entry, downloads/extracts reports for daily, monthly, quarterly, annual, and ad hoc reporting.
  • May be assigned specific statistical or operating reports for review and monitoring.
  • Applying standard department and regulatory operating policies and guidelines, reviews reports and identifies discrepancies and variances.
  • Reviews loan documents to ensure documentation is approved and in compliance with regulations and company policy; maintains knowledge of current lending policies, procedures and regulations.
  • Minimum Education:-High School Diploma.
  • Minimum Experience:-6+ months job related experience.
  • Proficient using Microsoft Office applications such as Excel, Word, PowerPoint, and Access.
  • Ability to learn and maintain knowledge of Credit/Loan standard operating policies and procedures, regulatory policies, terminology, methodology Experience in banking or financial services environment.

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