HR Associate Service Rep I
Hoffman Estates, IL
- As an HR Associate Service Rep, you will provide Level 1 technical and troubleshooting support via telephone, web chats, and electronic communications to our associates.
- You will be responsible for using this company support tools to address and resolve client issues in a timely manner.
- 2-3 Years Customer Service experience.
- Excellent interpersonal, written, and oral communication skills.
- Ability to learn and apply technical and industry-specific information into troubleshooting.
- Ability to multi-task in a fast paced environment with attention to detail and strong organizational skills.
- Ability to listen, think, and type at the same time.
- Ability to work as a team member.
- Dexterity to operate a computer and telephone (up to 100% of the time).
- Familiarity with SAP Payroll and Success Factors is a plus.