HR Associate Service Rep I

Hoffman Estates, IL

Post Date: 10/10/2017 Job ID: 10174010
  • As an HR Associate Service Rep, you will provide Level 1 technical and troubleshooting support via telephone, web chats, and electronic communications to our associates.
  • You will be expected to use outstanding customer service skills to negotiate priorities and callback expectations with our associates.
  • You will be responsible for using this company support tools to address and resolve client issues in a timely manner.
  • 2-3 Years Customer Service experience
  • Excellent interpersonal, written, and oral communication skills
  • Ability to learn and apply technical and industry-specific information into troubleshooting
  • Ability to multi-task in a fast paced environment with attention to detail and strong organizational skills.
  • Ability to listen, think, and type at the same time.
  • Dexterity to operate a computer and telephone.
  • PC knowledge with the ability to efficiently maneuver in a Windows environment.
  • Familiarity with SAP Payroll and SuccessFactors is a plus.

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