IT Field Operations

Valdosta, GA

Post Date: 01/24/2017 Job ID: 9395495
Title: IT Field Operations Break Fix/Least Term 
Location: Valdosta, GA
Duration: 6+ Months contract
 
JOB SUMMARY:
  • The IT Field Operations BLT Technician is responsible for the installation, maintenance (both hardware and software) and project support of Organizations Company' s leased and purchased PCs, laptops and printers.
  • These systems are installed, maintained and repaired in accordance with established standards, service levels and operational processes.
JOB REQUIREMENTS: (Education, Experience, Knowledge, Skills)
  • Two-year degree (college/technical/vocational) or equivalent hands-on experience in computer systems or information technology is required.
  • Two-year degree (college/technical/vocational) or equivalent hands-on experience in electronics is preferred.
  • Understanding of local area networks in a VoIP environment is required.
  • Knowledge of and ability to troubleshoot and repair PC hardware, operating systems, and associated peripheral and software components.
  • Must have proficiency with Windows XP, Windows 7 and MS Office.
  • Ability to work independently, self-starter with good time management skills.
  • Must have good verbal and written communications skills.

MAJOR JOB RESPONSIBILITIES:
  • Responsible for interfacing with customers to schedule work and ensure that customer expectations are met upon completion of work.
  • Responsible for interfacing with other IT groups related to problems and installations as appropriate.
  • Responsible for managing and effectively prioritizing a large number of work requests.
  • Responsible for maintaining current images on media. Responsible for keeping abreast of current installation procedures.
  • Responsible for understanding and adhering to billing and performance processes and procedures.
  • Responsible for maintaining accurate equipment inventories.
  • Responsible for installing standard, endorsed or certified off the shelf software and/or hardware devices, and provide minimal onsite training to get the client started.
  • Responsible for operating a company vehicle in a safe manner.
  • Responsible for performing monthly vehicle safety inspections.
TRAVEL REQUIREMENTS:
  • Daily travel between hub site and other GPC sites.

 

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