Leased Worker - Systems Analyst II - IT Operations Support III
- BS/BA in Computer Science or MIS is desired or equivalent work experience
- Experience and knowledge of Citrix XenDesktop and XenApp 6.5 / 7.1X are required.
- Experience and knowledge of Citrix Provisioning Server are required.
- Strong knowledge of Active Directory and Citrix group policy is required.
- Knowledge of RDS and Citrix licensing is required.
- Basic knowledge of scripting is required.
- Experience and knowledge of VMware ESX and AppVolumes are desired.
- Experience and knowledge of AirWatch MDM and Workspace One are desired.
- General knowledge of information technologies (those currently used within the system and new technologies)
- Ability to negotiate with and influence others - internally as well as vendors
- Ability to build relationships and work in a team atmosphere as well as work independently
- Ability to provide and accept feedback
- Strong analytical and troubleshooting skills
- Professional oral and written communication skills are required
- Diagnose and resolve problems to meet service level expectations.
- Provide second-level support to other areas both within and outside of IT.