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Operations Coordinator

Westerville, OH

Posted: 01/27/2025 Job Number: 24577854

Job Description

Job Title: Operations Coordinator
Duration: 4+ month contract
Location: Westerville, OH 43082 (Onsite)
 
Duties:
  • Assist Customer Engineer (CE) with all rescheduled Preventative Maintenance (PM) tasks by updating the RSCH customer notes.
  • Maintain a master schedule of all CE’s daily service activities/events on the Managers Board.
  • Dispatch scheduled events, including warranty, start-up, load banking, special testing, battery replacements, and scheduled maintenance.
  • Ensure quality-oriented and timely PM completions, start-ups, and service calls.
  • Coordinate preventative maintenance services for all customers within the district, including services provided by Service Partners (SP).
  • Monitor and manage scheduling of all Customer Engineer's (CE's) and SP service events within the district's geographic service area, including assisting in scheduling PM, emergency services (in coordination with the CRC), warranty, and start-up tasks.
  • Assist with scheduling of load banking (requirements, ordering, pickup & delivery) and test equipment.
  • Manage site activation/cancellation activity on Service Partner Web (SPW) for new and pending contracts.
  • Review and modify PM schedule dates before releasing tickets to the field.
  • Monitor and track PMs to ensure on-time completion and contract compliance.
  • Prepare and maintain the weekend work calendar/duty tech schedule.
Skills:
  • Excellent communication skills, both written and verbal.
  • Strong customer service skills.
  • Detail-oriented with excellent organizational abilities.
  • Proficient in MS Office.
  • Ability to work and multi-task in a fast-paced environment.
  • Ability to use general office equipment.
Education
  • Associates or equivalent experience
 

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Sumit Singh

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About Westerville, OH

Discover exciting job opportunities in the vibrant area around Westerville, Ohio! Embrace growth and fulfillment in a region renowned for its charming neighborhoods, thriving cultural scene, and endless recreational activities. Nestled in the heart of Franklin County, just minutes away from the enchanting Inniswood Metro Gardens and the beautiful Sharon Woods Park, Westerville offers a perfect blend of urban amenities and natural beauty. Indulge in the local culinary delights at the Uptown Deli and Brew or catch a show at the Westerville Community Center and Amphitheater. Join our team and be part of this dynamic community filled with opportunities for professional development and personal enjoyment. Dive into our job listings now and start your journey towards a rewarding career in this unforgettable region!