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Tech Providers, Inc.
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A/V Specialist
Phoenix, AZ US
Posted: 05/12/2023
2023-05-12
2023-07-08
Job Number: 19681173
Job Description
Position: A/V Specialist
Location: Phoenix, AZ (Onsite)
Duration: 6+ months with the possibility of extension
Position Description:
Skills Required:
Troubleshooting AV issues, ability to use basic tools, listening to and following written directions, physically fit to: stoop, crouch, kneel, crawl, and lift 100lbs at least for a few moments.
Understanding of how Audio & Video equipment works Highly Preferred.
Professional demeanor and appearance (Will be working amongst the public and Judicial Officers) The projects we have doing require crouching, kneeling, crawling on all fours at times to get under tables, the ability to lift at least 100lbs and hold if for a few moments, climbing ladders, standing in a particular position for a few minutes at a time.
Location: Phoenix, AZ (Onsite)
Duration: 6+ months with the possibility of extension
Position Description:
- Troubleshoots and resolves PC and peripheral device hardware and software related problems with minimal supervision.
- Identifies and distinguishes common types of LAN and Internet connectivity problems and resolves them with little or no supervision.
- Applies standard diagnostic and troubleshooting principles, theories, concepts, and techniques in resolving user issues and technical problems.
- Updates notes in a help desk ticketing system from beginning to end to document steps taken to resolve customer issues.
- Documents issues and resolutions for team members.
- Provides and maintains a high level of customer service and communication while maintaining a patient, respectful, courteous and professional demeanor.
- Proactively seeks ways to help customers, assist team members, resolve problems, and improve services delivered to customers.
Skills Required:
Troubleshooting AV issues, ability to use basic tools, listening to and following written directions, physically fit to: stoop, crouch, kneel, crawl, and lift 100lbs at least for a few moments.
Understanding of how Audio & Video equipment works Highly Preferred.
Professional demeanor and appearance (Will be working amongst the public and Judicial Officers) The projects we have doing require crouching, kneeling, crawling on all fours at times to get under tables, the ability to lift at least 100lbs and hold if for a few moments, climbing ladders, standing in a particular position for a few minutes at a time.