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TPI Global (formerly Tech Providers, Inc.)
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Administrative Assistant I
Lansing, MI US
Posted: 12/19/2025
2025-12-19
2026-02-19
Job Number: 27019058
Job Description
Administrative Assistant I
Employment Type: Contract through December 31, 2026 (High potential for extension)
Location: Lansing, MI 48906
Work Schedule: Hybrid (On-site: Monday, Tuesday, Thursday | Remote: Wednesday, Friday)
Position Summary
CMS Energy is seeking a detail-oriented and highly motivated Administrative Assistant I to support the Customer Energy Management team within Support Services. This role partners with both internal and external customers to provide exceptional customer service and administrative support. The position operates within a virtual team environment while maintaining individual accountability. On-the-job training will be provided for the right candidate.
Key Responsibilities
Required Skills & Qualifications
Preferred Skills & Experience
Additional Information
Employment Type: Contract through December 31, 2026 (High potential for extension)
Location: Lansing, MI 48906
Work Schedule: Hybrid (On-site: Monday, Tuesday, Thursday | Remote: Wednesday, Friday)
Position Summary
CMS Energy is seeking a detail-oriented and highly motivated Administrative Assistant I to support the Customer Energy Management team within Support Services. This role partners with both internal and external customers to provide exceptional customer service and administrative support. The position operates within a virtual team environment while maintaining individual accountability. On-the-job training will be provided for the right candidate.
Key Responsibilities
- Make and receive customer phone calls in a professional and courteous manner
- Communicate with customers via email to gather and provide information
- Collect, organize, and maintain customer and project data
- Input and manage data related to customer projects in internal systems
- Process billing, permits, and assigned administrative tasks
- Create notifications and orders as required
- Coordinate and collaborate with third-party entities
- Partner with internal teams and external customers to ensure projects are completed within established timelines
- Follow established policies, procedures, job aids, and guidelines
- Support teams with diverse disciplines by understanding and meeting their administrative needs
Required Skills & Qualifications
- High School diploma or equivalent
- 0–1 year of work experience (entry-level position)
- Proficiency in Microsoft Word, Excel, Access, and Outlook
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Customer-focused mindset with a professional demeanor
- Ability to work independently and as part of a team
- Strong willingness and aptitude to learn new systems, tools, and responsibilities
Preferred Skills & Experience
- Previous administrative or clerical experience
- Strong customer service background
- Experience with SAP (Front and/or Back Office)
- Experience operating office equipment such as plotters and scanners
- Some college coursework
Additional Information
- May require lifting and/or carrying items weighing approximately 5–35 lbs
- May require occasional travel
- May require overtime based on business needs
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Ready to embark on a new career adventure in Lansing, Michigan? This vibrant city, nestled in the heart of the Great Lakes State, offers a perfect blend of urban amenities and natural beauty. With its bustling downtown, diverse culinary scene, and a thriving arts community including the Broad Art Museum and Wharton Center for Performing Arts, Lansing provides endless opportunities for personal and professional growth. Home to the Michigan State Spartans, the city exudes a lively college town atmosphere and is a haven for sports enthusiasts. Explore the picturesque River Trail, catch a show at the historic Lansing Lugnuts Stadium, or simply enjoy the charm of this welcoming Midwestern community. Check out our job listings today and discover the exciting career possibilities waiting for you in Lansing!