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Administrative Support

Birmingham, AL

Posted: 06/14/2023 Job Number: 19948671

Job Description

Position: Administrative Support
Location: Birmingham, AL 35203(Onsite)
Duration: 12+ Month Contract  
  • Previous experience using Customer Service System (BSC clearance level would be ideal) Proficient in Microsoft Outlook (file management) and Excel.
  • Prefer experience in written customer correspondence Good organizational skills.
  • Demonstrates sense of urgency to requests Ability to work without close supervision.
Special Notes:
  • Position will be responsible for managing third party requests from energy consultants on behalf of C&I customers.
  • Previous back ground with energy or utility company will be preferred.
  • It includes but is not limited to processing a high volume of email traffic, corresponding with internal teams for rate changes, customer account updates, and data reports.
  • This individual will also be responsible for maintaining a repository of agreements and correspondence via Outlook folders.
  • Additionally, managing customer access to the Energy Direct site will also be required.

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