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Assistant Property Manager
St Surprise, AZ US
Posted: 01/26/2023 2023-01-26 2023-04-21 Job Number: 18840904
Position Details Drug Screen No Background Checks Yes Position Description Performs tasks related to leasing, including showing apartments to prospective tenants, conducting move-in and move-out inspections, transfers, preparing leases for execution by Manager, issuing keys, and providing the tenant with an orientation session. Assists the Manager in enforcing the HAMC rent collection policy and monitoring non-payment eviction actions. Performs lease enforcement activities as assigned. Conducts inspections, holds tenant conferences, gathers documentation and performs all other tasks related to addressing lease violations. Assists in monitoring all for cause eviction cases. Responds to routine resident questions and inquiries regarding HAMC policies and practices; accepts complaints from tenants regarding maintenance and other services; attempts to resolve problems, seeking guidance and approval from the Manager when appropriate or when policy requires; attends resident meetings and other meetings as necessary; assures effective communication of tenant issues and community concerns. Completes annual applicable housing programs, tax credits, public housing and Section 8 annual, rental assistance demonstration (RAD), and interim re-certifications properly and according to schedules and pertinent regulations; verifies resident eligibility data and occupancy information, and calculates rent in accordance with program guidelines; reviews resident information and calculations with tenants and assures effective communication of changes. Enforces the requirements of the lease; investigates and mediates complaints and disruptive situations; monitors resident and guest vehicles on property. Assists in the inspection of grounds and buildings daily to assure they are kept in a safe, sanitary and decent manner; checks property and grounds for compliance to regulations and standards; reports safety conditions and security issues. Inputs rent and other resident status changes into the computer system; assists with rent collections as needed; updates and maintains resident database. Maintains all office files in accordance with Housing requirements; maintains file integrity and confidentiality by adhering to policies and procedures. Performs clerical and administrative duties, and prepares reports and correspondence as assigned. Responds to emergencies at sites during non-business hours when requested to do so. Explains nature of HAMC programs, procedures and services to clients; maintains absolute confidentiality of work-related issues, client records and HAMC information. Supports the relationship between HAMC and the constituent population by demonstrating courteous and cooperative behavior when interacting with clients, visitors, and HAMC staff. Promotes the Executive Director s priorities for the operations of HAMC. Performs other related duties as assigned. Skills Required Knowledge of HAMC policies and procedures. Knowledge of subsidized housing programs. Knowledge of basic principles of record keeping and records management. Knowledge of basic math calculations (Addition, Subtraction, Multiplication, and Division) Skill in assessing, reviewing, updating and maintaining files, reports and documentation. Skill in data entry with high levels of accuracy and productivity. Skill in interacting with people of different social, economic, and ethnic backgrounds. Skill in effectively communicating verbal and written instructions. Skill in investigating and analyzing sensitive issues and complaints. Ability to use sound judgment. Ability to take initiative in assuming new assignments. Demonstrates good tenant relations skills. Proficient computer skills, including Microsoft Office products including Word, Excel, Outlook Skills Preferred Experience Required two (2) years experience in administration required, preferably in the field of housing/subsidized housing management. Some college preferred. Other combinations of demonstrated experience, training and education may be considered in substitution of the minimum qualifications. Bi-lingual English/Spanish language skills preferred. Tax Credit Compliance Certification or ability to obtain within one year of hire. Experience Preferred Education Required HS diploma OR GED Education Preferred Additional Information On Site work ONLY 6 months or longer Good Opportunities to be hired by HAMC