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CW Operations Systems Administrator

Plano, TX

Posted: 05/03/2022 Job Number: 16939177

Job Description


Position:  Operations Systems Administrator

Location: Plano, TX

Duration: 3+ Months Contract

 

Job Description:

The primary role of this position is to utilize specialized expertise in banking systems, technologies, and processes to support daily business needs related to technical/systems requirements, drive projects and initiatives designed to enhance the client experience and to develop the operational models necessary to support new and existing business. The incumbent will act as subject matter expert, and technical lead in multiple technology and/or business releases, and work closely with contributors across different departments and IT partners to further the strategic goals of the business. This position will report to (To-Be-Determined; I would propose that it sits in the Banking Operations vertical) and will be responsible for ongoing day-to-day deliverables as well as project deliverables supporting objectives to improve the client experience, business operations and strategies to grow and enhance the business.

 

Responsibilities:
  • System Administrator / Subject Matter Expert
  • Manage system specifications and functionality across all operational systems utilized by the company.
  • Create, evaluate, and present technical business cases, " as-is" and " to-be" business processes, " current" and " future" technology integration design recommendations to colleagues, management, business customers and vendors.
  • Effectively and clearly explain complex application functionality, articulate ideas and solutions to influence others toward a desired outcome or solution; answer technical questions to support the case.
  • Plan, build, and/or configure systems or process changes required to initiate new products, services, or lines of business.
  • As any issues arise with tools utilized by the Bank: research root cause, launch immediate stop-gap measures, develop troubleshooting strategies, communicate impact and solutions to management, implement and test proposed changes, and release to production once finalized.

 

Business Strategy & Project Support:
  • Serve as the subject matter expert on banking platforms and systems utilized by the business and advise senior management on potential strategies and products to best leverage them.
  • Act as liaison between the business, the IDS Factory and the BPO function with respect to systems administration.
  • Advise management of necessary steps required to improve process automation in order to expand business to broader market and improve overall efficiency.
  • Understand current and future banking and finance management technology, platforms, and solutions; and identify opportunities for Financial Savings Bank to leverage these tools to grow existing business, improve customer satisfaction, develop new business processes, and Kaizen daily banking operations.
  • Serve as the subject matter expert on bank projects with a systems component and support setup, configuration, specs, GL mapping tasks to ensure business objectives are achieved with system implementation and upgrade projects.

Meet Your Recruiter

Steve Simmons

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