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TPI Global (formerly Tech Providers, Inc.)
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Position: Clerk-Arbitration
Location: Bordentown, NJ
Duration: 12+ Months contract position with good chances of extension
Job Description:
Clerk-Arbitration
Posted: 12/02/2025
2025-12-02
2026-01-08
Job Number: 26772116
Job Description
Position: Clerk-Arbitration
Location: Bordentown, NJ
Duration: 12+ Months contract position with good chances of extension
Job Description:
- Review customer complaints and mechanic reports about vehicle condition.
- Advise customers of Auction policy and the complaint and arbitration process.
- Support the resolution of after-sale problems, such as issues with title, mileage, frame damage, etc.
- Monitor and maintain accurate files for each arbitration case, and interact with Auction sales personnel regarding information on vehicle sales, etc.
- Promote the Auction and its services with customers to gain additional business including, but not limited to, post sale inspections.
- Assist with the review of customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.
- Interface with all departments involved in the complaint including the fact finding and investigative phases.
- Assist with the screen and input all qualified vehicles for post-sale inspection.
- Inform buyers and sellers on the process, cost, and timing for completion of all PSI or buyer claims.
- Perform basic data entry into the AS 400 computer system.
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Ready to take the next step in your career? Explore our job opportunities in and around Bordentown, New Jersey. Nestled in the heart of beautiful Burlington County, this charming town offers a perfect blend of history, culture, and growth opportunities. With easy access to Philadelphia and New York City, Bordentown provides a vibrant community to live and work in. From the historic grounds of the Old City Hall to the picturesque views along the Delaware River, this area boasts a unique charm that's hard to resist. Indulge in local delicacies at renowned eateries like Oliver A Bistro, catch a show at the Bordentown City Theatre, or enjoy the outdoors at the nearby Bordentown Beach or Northern Community Park. Join us in discovering all that Bordentown has to offer - your dream job could be just around the corner!