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TPI Global (formerly Tech Providers, Inc.)
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http://www.tpiglobalsolutions.com
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Clerk-Arbitration
Manheim, PA US
Posted: 01/21/2026
2026-01-21
2026-03-18
Job Number: 27158621
Job Description
Position: Client Service Representative
Location: Manheim, PA (Onsite)
Duration: 12+ Months (Contract)
Job Description:
The Client Service Representative (Call Center Rep) position entails serving as the primary customer support for our contact center. Success in this position requires that the CSR be able to work independently with little to no supervision, provide immediate availability, be professional, provide documentation within our systems, and be knowledgeable about Manheim’s products and services. The CSR is empowered to make decisions that eliminate impediments to our customers'ability to buy cars. This empowerment requires the CSR to be confident in both the business and Manheim’s product offerings.
Job Requirements:
Location: Manheim, PA (Onsite)
Duration: 12+ Months (Contract)
Job Description:
The Client Service Representative (Call Center Rep) position entails serving as the primary customer support for our contact center. Success in this position requires that the CSR be able to work independently with little to no supervision, provide immediate availability, be professional, provide documentation within our systems, and be knowledgeable about Manheim’s products and services. The CSR is empowered to make decisions that eliminate impediments to our customers'ability to buy cars. This empowerment requires the CSR to be confident in both the business and Manheim’s product offerings.
Job Requirements:
- High School Diploma or equivalent required.
- Prior clerical or administrative experience required.
- Valid Driver’s License and safe driving record required.
- Strong verbal and written communication and organization skills with strong attention to details required.
- Basic computer software skills required.
- Commitment to providing excellent customer service required.
- Must be able to operate adding machines and other office equipment (i.E., copier, fax machine, etc.).
- Ability to sit or stand for prolonged periods of time.
- Ability to perform repetitive data entry tasks;manual dexterity.
- Vision abilities required include close, distance and depth perception.
- Regularly required to stand, walk, reach, talk and hear.
- Working knowledge of federal and state laws regarding arbitration of vehicles, preferred.
- Automotive, mechanical or body shop experience with complaint recording and resolution, preferred.
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Ready to take the next step in your career? Explore exciting job opportunities in the vibrant area surrounding Manheim, Pennsylvania! Nestled in the heart of Lancaster County, this picturesque region is filled with unique charm and endless growth potential. From the historic Amish countryside to the bustling city of Lancaster, job seekers can enjoy a diverse blend of culture, arts, and cuisine. Discover the renowned Central Market, catch a show at the Fulton Theatre, or cheer on the Lancaster Barnstormers at Clipper Magazine Stadium. With beautiful parks like Lititz Springs Park and ample opportunities for outdoor recreation, Manheim and its surroundings offer a perfect balance of city life and natural beauty. Start your career journey in this enchanting region today!