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Customer Care Specialist

Burlington, VT

Posted: 06/06/2024 Job Number: 22359850

Job Description


Title: Customer Care Specialist
Location: Burlington-VT (Remote)
Duration: 06 + Month Contract with the possibility of extension


 
Job Position:
  • Support Analyst will report directly to a Supervisor and is expected to effectively work both independently and in a team environment.
  • This position interacts directly with Dealer.Com clients and partners as well as internally with team members, managers and leaders within the Dealer Support organization.
  • In addition, this position collaborates with other partner teams such as, Performance Management, Implementation and Advanced Support teams. This position does not supervise any other positions.

  •  

    Skills:
  • Bachelor’s degree preferred
  • 2-3 years of technical support experience a plus
  • Demonstrated ability to provide world class service and entice our clients to become “raving fans”of Dealer.Com
  • Working knowledge of HTML, CSS, Bootstrap and broad website concepts
  • Strong analytical skills and data-driven thinking
  • Excellent written and verbal communication skills
  • Strong troubleshooting software systems and applications
  • Strong teambuilding skills with demonstrated problem solving abilities
  • Able to resolve client issues efficiently, effectively, and expeditiously in an independent manner
  • Self-directed, driven, and enthusiastic
  • Ability to multi-task and perform in a fast-paced environment.

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About Burlington, VT

Discover exciting job opportunities around Burlington, Vermont! Nestled in the heart of the Green Mountains, Burlington offers a vibrant community and unparalleled quality of life. With its stunning views of Lake Champlain and the Adirondacks, unique local cuisine like maple creemees and farm-to-table dining, and a thriving arts scene featuring the Flynn Center for the Performing Arts and the South End Arts District, there's something for everyone here. Explore job listings in this charming city known for its outdoor recreation opportunities, such as hiking in the nearby Mount Philo State Park or skiing at Bolton Valley. Start your career journey in Burlington today and experience the perfect blend of adventure and tranquility that this special region offers.