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TPI Global (formerly Tech Providers, Inc.)
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Customer Service Representative III
Posted: 01/05/2024
2024-01-05
2024-03-27
Job Number: 21061874
Job Description
Job Details:
Position: Customer Service Representative
Location: Alpharetta, GA 30004
Duration: 6+ Month
Job Description:
Additional Job Details:
Position: Customer Service Representative
Location: Alpharetta, GA 30004
Duration: 6+ Month
Job Description:
- Maintain daily contact with key client contacts and perform data entry / order processing within specified system.
- Document and report on status of pending inquiries regarding account problems, plus some outgoing phone calls.
- Experienced position that requires a Bachelors or Masters degree and 5-8 years of experience.
Additional Job Details:
- This is a data entry position.
- Resource must have Salesforce experience but would also like to have someone with SAP as well.
- If they don't have SAP, it is not a deal breaker.
- They are willing to train on this.
- This resource will be creating tickets and assigning to the CSM's.
- This is a part of the international team, but a second language is not required.
- Also, this is an onsite position BUT there can be discussions around it being hybrid after the 6-week training period.
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Discover exciting job opportunities in the vibrant area around Alpharetta, Georgia! Known for its thriving tech industry, abundant green spaces like the Big Creek Greenway, and fantastic dining scene featuring Southern specialties like shrimp and grits, Alpharetta offers a perfect blend of career growth and quality of life. With attractions like the Ameris Bank Amphitheatre for live music performances and the Avalon shopping area for upscale shopping and dining, Alpharetta provides a charming backdrop for your professional journey. Start your career exploration today by checking out our current job listings in this dynamic region!