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Field Operations Support Analyst
Posted: 04/01/2025
2025-04-01
2025-05-18
Job Number: 25205051
Job Description
Field Operations Support Analyst
Employment Type: Contract (through 12/31/2025, with high possibility of extension)
Location: Clinton Township, MI
Work Schedule: Hybrid (Onsite Monday, Tuesday, Thursday)
Position Overview:
CMS Energy is seeking a detail-oriented and proactive Field Operations Support Analyst to join its Gas Operations team. This hybrid role is ideal for candidates with a strong administrative background who are also comfortable working with data and supporting operational analytics. The position supports Gas Field Leaders and Managers across various functional areas including Gas Distribution, Service, and Transmission & Storage.
This role is approximately 60% administrative and 40% analytics-focused, making it a strong fit for candidates with business analyst capabilities—especially those with skills in documentation, coordination, and use of data tools.
Key Responsibilities:
Support the Records Accuracy Project to ensure data quality and integrity.
Assist Product Owner and Field Managers with operational coordination and reporting.
Manage and track ARCOS, including overtime and promotion call-outs.
Perform visual management and maintain relevant operational dashboards.
Conduct process mapping and support the development of standard work documentation.
Track and reconcile reports with field employees and resource data.
Order and manage materials and supply logistics for field operations.
Monitor and replenish office supplies; maintain stock of required forms.
Sort and distribute incoming mail.
Utilize map reading and tracking skills to support field documentation.
Provide general administrative support and assist with special projects as needed.
Occasionally lift and carry loads ranging from 5–35 lbs.
Adapt to fluctuating schedules and support overtime requests on short notice.
Required Skills & Qualifications:
3–5 years of relevant administrative and/or analytical experience.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong working knowledge of Excel, Power BI, and other spreadsheet and data tools.
Experience with map reading, documentation, and tracking tools.
Excellent multitasking, organizational, and communication skills.
Ability to interpret and apply company policies, procedures, and job aids.
Strong problem-solving, critical thinking, and decision-making abilities.
High degree of dependability, attention to detail, and initiative.
Comfortable working in dynamic, fast-paced environments with changing priorities.
Experience coordinating travel logistics and scheduling is a plus.
Background in process documentation and facilitation preferred.
Education Requirements:
High School Diploma or equivalent required.
Employment Type: Contract (through 12/31/2025, with high possibility of extension)
Location: Clinton Township, MI
Work Schedule: Hybrid (Onsite Monday, Tuesday, Thursday)
Position Overview:
CMS Energy is seeking a detail-oriented and proactive Field Operations Support Analyst to join its Gas Operations team. This hybrid role is ideal for candidates with a strong administrative background who are also comfortable working with data and supporting operational analytics. The position supports Gas Field Leaders and Managers across various functional areas including Gas Distribution, Service, and Transmission & Storage.
This role is approximately 60% administrative and 40% analytics-focused, making it a strong fit for candidates with business analyst capabilities—especially those with skills in documentation, coordination, and use of data tools.
Key Responsibilities:
Support the Records Accuracy Project to ensure data quality and integrity.
Assist Product Owner and Field Managers with operational coordination and reporting.
Manage and track ARCOS, including overtime and promotion call-outs.
Perform visual management and maintain relevant operational dashboards.
Conduct process mapping and support the development of standard work documentation.
Track and reconcile reports with field employees and resource data.
Order and manage materials and supply logistics for field operations.
Monitor and replenish office supplies; maintain stock of required forms.
Sort and distribute incoming mail.
Utilize map reading and tracking skills to support field documentation.
Provide general administrative support and assist with special projects as needed.
Occasionally lift and carry loads ranging from 5–35 lbs.
Adapt to fluctuating schedules and support overtime requests on short notice.
Required Skills & Qualifications:
3–5 years of relevant administrative and/or analytical experience.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong working knowledge of Excel, Power BI, and other spreadsheet and data tools.
Experience with map reading, documentation, and tracking tools.
Excellent multitasking, organizational, and communication skills.
Ability to interpret and apply company policies, procedures, and job aids.
Strong problem-solving, critical thinking, and decision-making abilities.
High degree of dependability, attention to detail, and initiative.
Comfortable working in dynamic, fast-paced environments with changing priorities.
Experience coordinating travel logistics and scheduling is a plus.
Background in process documentation and facilitation preferred.
Education Requirements:
High School Diploma or equivalent required.
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Discover your next career move in the vibrant area around Clinton Township, Michigan! With a thriving job market and a lively community, this region provides a wealth of opportunities for growth and success. Nestled in the heart of Macomb County, this area boasts charming neighborhoods, delicious Michigan delicacies like Detroit-style pizza, and is just a stone's throw away from the renowned Lake St. Clair Metropark. Explore job openings in this dynamic region with us and consider joining the culturally rich community near iconic landmarks like the historic Macomb Center for the Performing Arts and exciting sports events held at the Macomb Sports & Expo Center. Embrace the unique charm and countless possibilities this area has to offer!