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Front Desk - Payroll & Records Coordinator

Phoenix, AZ

Posted: 03/10/2023 Job Number: 19171566

Job Description

Position Details Drug Screen No Background Checks Yes Position Description Greets and answers the doorbell for visitors and County employees. Responds to customer and County employee inquiries and requests. Provides customers and employees with clear explanations and directions. Answers the main Payroll/Employee Records multi-line phone and routes call to the appropriate party. Assists with monitoring the U-confirm website for employment verification and refers companies to this website. Completes VOE (verification of employment) for County employees. Maintains appropriate telephone logs. Opens, time stamps, and distributes incoming mail. Maintains and distributes Liaison Coordinator Contact List as needed when changes are made. Records in Payroll's Cash Management Log the money received and give the appropriate payroll specialist as well as receive monies from employees for copies of payroll/employee record copies; maintains Payroll Receipts and remits monies to HR Administration. Distributes manual checks to department liaisons and maintains manual check registers. Audits and calculates new Service Dates for new leave eligible employees and prepares communications to notify employees, departments, and Payroll/Employee Records of new dates and needed adjustments. Orders supplies for Payroll/Employee Records. Records incoming Affidavits for lost warrants, etc. And forwards to appropriate parties for approvals and processing. Audits all A-4s and W-4s and Direct Deposits that have been input. Prepares and makes available payroll data for Subpoenas as requested by Employee Records. Processes monthly Work Location Audit and communicates with departments that have employees that have work locations not indicated. Provides assistance to those departments with how to make the determination of which location to use and how to enter this location into the correct place for documentation purposes. Processes and reviews the ASRS Enrollments of all new and newly rehired employees. Communicates with Employees and Departments that enrollments are needed. Troubleshoots problems and mediates issues between ASRS and employees. Processes all incoming requests for donation of leave. Submits a request to HR Director for approval. Communicates approval/denial to department liaisons. Receives and verifies donations that are received from departments. Documents and distributes all donations received to specific payroll specialists for allocation to employees' timecards. Follows up with departments on maintaining the documentation needed for employees out on donation of leave status. Handles the routing of all electronic PAFs through Faxination and forwards to the appropriate payroll/employee records staff member. Verifies ADP user's security application forms and submits the necessary signatures as required. Monitors and maintains Excel Spreadsheets for all incoming security forms, scans, and links all security forms into On Base. Maintains returned W-2s and, if possible, re-mails and provides copies when requested. Assists employees with obtaining W-2s for prior years. Completes monthly workload indicators as assigned. Processes new or replacement cards for the bus pass program. Adresto professional expectations and other duties as assigned. Skills Required problem-solving, communication, both verbal and written, audit A-4 forms or W-4 forms, teamwork, basic math skills, and good customer service Skills Preferred Experience Required 2 yrs administrative support experience Experience Preferred Education Required High school diploma or GED Education Preferred Additional Information on site work only Mon-Fri 8am to 5pm assignment may be longer than 6 months depending on needs

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Vinayak Khatri

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