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Greeter

Scottsdale, AZ

Posted: 01/19/2024 Job Number: 21138744

Job Description

Position Title: Greeter
Location: Scottsdale, AZ 85254
Expected Duration of Project: 12 Months

Job Description
  • Warmly welcomes and greets customers as they walk in the store and ensures customers have a warm and friendly goodbye when leaving store
  • Captures name, reason for visit, takes all equipment from customer and gives him/her the card filled out with the last 4 of the UPC
  • Efficiently manages customer queuing area from waiting area to appropriate service area in store
  • Identifies effective ways to build and maintain relationships with customers
  • Attentively responds to customer inquiries, problems, and complaints and refers them to the appropriate associate
  • Keeps all equipment stocked
  • Keeps all drawers stocked with equipment and marketing materials
  • Empties returned equipment cart regularly –including carts at stations
  • As time permits, demo the mini box, connection steps and the TV industry page with customers in line for mini box (customer education)
  • Supports bill payments at kiosk as appropriate

Qualifications - Minimum
  • High School diploma, GED, or relevant work experience
  • Ability to meet established customer experience targets
  • Willingness to work a flexible schedule which includes weekends, evenings, and holidays
  • Strong interpersonal and communication skills
  • Ability to multi-task and prioritize in a service-oriented, fast-paced team environment while being on your feet most of the day.
  • Computer literacy with an aptitude for learning communication products, services, and accessories.
  • Ability to lift 25-50 pounds to help manage stock room inventory.
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
     

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About Scottsdale, AZ

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