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Help Desk I

Phoenix, AZ

Posted: 07/24/2023 Job Number: 20200417

Job Description

Position: Help Desk I
Location: Phoenix AZ (Onsite)
Duration: 6+ Months of Contract
 
Position Description      
Skills Preferred 
  • Associate degree in computer science, Information Technology or a related field.
  • Experience with PC Technician tasks, account administration, writing policy and procedure, extensive knowledge in desktop applications, printer support, workstation hardware, workstation imaging, workstation security concepts and support software.
  • Preference given to applicants having a working knowledge of County related applications including the use of the Microsoft Office 365 and iCIS application/case management.
 
Experience Required     
  • Three (3) years of experience directly supporting customers in an information technology environment OR Combined education and experience qualifications: Post-secondary education in Computer Science, Information Technology or a technology related field may substitute for the experience requirement on a year for year basis.          
Experience Preferred     
  • Associate degree in computer science, Information Technology or a related field.
  • Experience with PC Technician tasks, account administration, writing policy and procedure, extensive knowledge in desktop applications, printer support, workstation hardware, workstation imaging, workstation security concepts and support software.
  • Preference given to applicants having a working knowledge of County related applications including the use of the Microsoft Office 365 and iCIS application/case management.
 

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Dave Abbott

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