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Insurance Administrative Support

Plano, TX

Posted: 11/04/2021 Job Number: 15980720

Job Description

Job Title: Insurance Administrative Support
Location:  Plano, TX; REMOTE/ Hybrid schedule (will start out remote but candidate needs to be local as they will be required to work a few days per week on-site based on business need)
Duration: 6+ months Contract (High Possibility to extend)
Training schedule:
  • 8: 00am-4: 30pm for training for Monday-Friday
  • 8-hour work shift flexible between the hours of 7am-7pm
  • 8am-1pm on Saturday for flexible OT as needed
 
***Will work an 8-hour shift anywhere from 7 AM to 7 PM Monday through Friday and 8 AM to 1 PM on Saturday for potential OT.
 
Job Description:
Summary of Job:
  • Insurance Administrative Support is an entry level processing (95%) and phone-based (5%) position.
  • Administrative/Processing:
  • Process Application/Cancellations
  • Process returned mail
  • Process Address Changes
  • Any other miscellaneous processing as needed
  • Phone:
  • Handle calls regarding the client’ s Prepaid Maintenance plan
  • Process client’ s Prepaid Maintenance claims
  • Handle other Dealer and Customer calls as needed
 
Requirements:
  • Strong administrative skills
  • Strong customer service and phone etiquette
  • High level of professionalism
  • Must have strong and accurate data entry skills
  • Ability to navigate multiple computer-based systems

Meet Your Recruiter

Swati Bhatt

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