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Job Opportunity: Customer Service/ Associate Adjuster: Worcester MA, Itasca, IL

Itasca, IL

Posted: 01/04/2022 Job Number: 16269505

Job Description

Title: Customer Service/ Associate Adjuster
Location:  Worcester  MA,  Itasca, IL
Duration: (6+ months) Contract
Flexible Schedule: Monday-Friday 8: 30am - 5pm
Hybrid - 3 days in office, 2 days remote (First two weeks in office for training)
 
Essential Skills and Experience:
At least an Associate’ s degree or working towards your Associate’ s degree is strongly preferred.
One to three years of experience in the areas of customer service, medical services, financial services, and/or working insurance claims knowledge preferred.
Dedicated to meeting the expectations and requirements of internal and external customers. Understands the importance of developing and maintaining cooperative relationships with others.
 
Responsibilities:
Trainee is responsible for performing claim processing and payment functions on non-complex claims for one or more lines of business in multiple states.
Responsible for reviewing electronic claim files for completeness and following procedures for gathering missing information.
Within specific guidelines, Trainee is responsible for outbound calls with a level of satisfaction that meets or exceeds the customers' expectations.
 

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Swati Bhatt

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