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Junior Business Intelligence Specialist
Miami, FL US
Posted: 12/02/2025
2025-12-02
2026-01-08
Job Number: 26775289
Job Description
Junior Business Intelligence Specialist- (W2 Role)
Duration: 12 months with possible extension
Location: Miami, FL 33131 ( Hybrid Role : 2-3 days per week in office)
Status: Exempt (please make sure your candidates know this role is exempt from OT)
Note:
Percentage of travel required: 5-10%
Schedule/Shift: 40 weekly hours
Roles & responsibilities
Business Intelligence Responsibilities
•Regular monitoring and reporting of Aftersales KPIs using analytics tools such as Power BI, Delta Master, and SAP.
•Administration of the Aftersales KPI Cockpit and migration to a cloud-based platform.
•Providing data analytics to identify further market opportunities.
•Supporting the Aftersales Business Manager in regional target setting and loyalty initiatives.
Ownership Management Responsibilities
•Monitoring Aftersales customer touchpoints along the customer journey.
•Defining actions to improve KPIs in alignment with other PLA/AS departments.
•Monitoring customer satisfaction and excitement KPIs and deriving measures for improvement.
•Aligning with Regional managers and Technical Support managers on reporting tools.
Qualifications Education:
•University degree in Business Administration, Marketing, or a related field preferred.
Experience
•Professional experience in data analytics, project management, and/or customer care within the automotive industry.
Skills
•Strong proficiency in data analytics, including Power BI and an advanced level of Excel.
•Solid knowledge of SAP and Delta Master tools.
•Excellent verbal and written communication skills.
•Fluency in English and a high level of Spanish are mandatory.
•Ability to effectively manage multiple tasks and projects simultaneously.
•Creative and analytical thinking skills with the ability to structure information clearly.
•Highly organized with strong attention to detail.
•Self-motivated and able to work independently.
•Proven ability to meet strict deadlines.
•Strong presentation skills.
Competencies
•Analytical
•Structured
•Communicative
•Flexible / Adaptable
•Self-Motivated
Duration: 12 months with possible extension
Location: Miami, FL 33131 ( Hybrid Role : 2-3 days per week in office)
Status: Exempt (please make sure your candidates know this role is exempt from OT)
Note:
Percentage of travel required: 5-10%
Schedule/Shift: 40 weekly hours
Roles & responsibilities
Business Intelligence Responsibilities
•Regular monitoring and reporting of Aftersales KPIs using analytics tools such as Power BI, Delta Master, and SAP.
•Administration of the Aftersales KPI Cockpit and migration to a cloud-based platform.
•Providing data analytics to identify further market opportunities.
•Supporting the Aftersales Business Manager in regional target setting and loyalty initiatives.
Ownership Management Responsibilities
•Monitoring Aftersales customer touchpoints along the customer journey.
•Defining actions to improve KPIs in alignment with other PLA/AS departments.
•Monitoring customer satisfaction and excitement KPIs and deriving measures for improvement.
•Aligning with Regional managers and Technical Support managers on reporting tools.
Qualifications Education:
•University degree in Business Administration, Marketing, or a related field preferred.
Experience
•Professional experience in data analytics, project management, and/or customer care within the automotive industry.
Skills
•Strong proficiency in data analytics, including Power BI and an advanced level of Excel.
•Solid knowledge of SAP and Delta Master tools.
•Excellent verbal and written communication skills.
•Fluency in English and a high level of Spanish are mandatory.
•Ability to effectively manage multiple tasks and projects simultaneously.
•Creative and analytical thinking skills with the ability to structure information clearly.
•Highly organized with strong attention to detail.
•Self-motivated and able to work independently.
•Proven ability to meet strict deadlines.
•Strong presentation skills.
Competencies
•Analytical
•Structured
•Communicative
•Flexible / Adaptable
•Self-Motivated
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