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Network & Hosting Infrastructure Specialist
Posted: 09/09/2026
Job Number: 29234905
Job Description
Title: Network & Hosting Infrastructure Specialist
Duration: 6 months Contract
Location: Westerville, OH –Onsite Position
Duties:
Duration: 6 months Contract
Location: Westerville, OH –Onsite Position
Duties:
- Identify, troubleshoot, and resolve credential issues across network devices and server infrastructure (SNMP, SSH, WMI, WinRM, etc.)
- Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage
- Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
- Collaborate with network and hosting teams to maintain accurate credential stores and access policies
- Support service graph connector configurations to ensure proper data flow from infrastructure sources
- Manage and optimize discovery schedules to align with infrastructure maintenance windows and scanning requirements
- Document credential management processes, known infrastructure issues, and resolution procedures
- Provide subject matter expertise on network topology, device configurations, and server environments
- Support the broader ServiceNow Modernization program objectives as needed
- CompTIA Network+ or equivalent certification
- Scripting Skills in PowerShell or Python
- Experience with infrastructure discovery or asset scanning tools
- Familiarity with CMDB concepts and configuration item (CI) classification
- Background in enterprise-scale environments with diverse and heterogeneous device types
- Experience working within ITIL-aligned processes
- Prior work with ServiceNow ITOM Visibility (Discovery) as a supporting tool —not required, but beneficial
- Strong expertise in network infrastructure —routers, switches, firewalls, load balancers, and related device management
- Strong expertise in server/hosting environments, including:
- Windows Server and Linux/Unix administration
- Virtualization platforms (VMware, Hyper-V)
- Hands-on experience with credential management across diverse network and server device types
- Deep understanding of network protocols:
- SNMP v1/v2c/v3, SSH, Telnet
- WMI, WinRM, NetBIOS
- Experience troubleshooting connectivity and authentication issues in enterprise environments
- Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility
- Ability to work independently, triage infrastructure issues, and escalate appropriately
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About Westerville, OH
Discover exciting job opportunities in the vibrant area around Westerville, Ohio! Embrace growth and fulfillment in a region renowned for its charming neighborhoods, thriving cultural scene, and endless recreational activities. Nestled in the heart of Franklin County, just minutes away from the enchanting Inniswood Metro Gardens and the beautiful Sharon Woods Park, Westerville offers a perfect blend of urban amenities and natural beauty. Indulge in the local culinary delights at the Uptown Deli and Brew or catch a show at the Westerville Community Center and Amphitheater. Join our team and be part of this dynamic community filled with opportunities for professional development and personal enjoyment. Dive into our job listings now and start your journey towards a rewarding career in this unforgettable region!
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