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Network Technician

Montgomery, AL

Posted: 07/15/2022 Job Number: 17344620

Job Description

DESCRIPTION:
Position: Network Technician
Location: Montgomery, AL 36104
Duration: 06+ Months Contract with Possibilities of Conversion
 
Skills Required:
  • 1 years knowledge and/or experience with LAN/WAN maintenance and support.
  • 1 years call center/service desk experience.
  • Good customer service skills.
  • Experience and/or knowledge of voice and data circuits including troubleshooting and research.
  • Experience and/or knowledge of incident ticketing systems (Service Now, Remedy, etc.).
 
Possible Shift Work:
  • Possible shift work.
  • Possible working on Federal and State holidays
  • Will work alternating weekends regardless of shift.
  • Will train on day shift from 8AM to 4PM - once trained will move to the 4PM - 12AM shift
  • This position requires weekend and holiday work as it is a help/support and services position (24/7 operation)
  • 2nd shift (4PM to 12AM) and include some weekend work (every 3rd weekend once trained)
  • Position will train on 1st shift initially (8AM to 4PM) for a period of 2-6 weeks before continuing to actual shift. Below is an example of the schedule/shift: M - 4PM - 12AM T - 4PM - 12AM W - 4PM - 12AM TH - 4PM - 12AM F - 4PM - 12AM S – S - M - 4PM - 12AM T - 4PM - 12AM W - 4PM - 12AM TH - 4PM - 12AM F - 4PM - 12AM S – S – M - 4PM - 12AM T - 4PM - 12AM W - 4PM - 12AM TH - 4PM - 12AM F - 4PM - 12AM S – 4PM - 12AM S – 4PM - 12AM M – 4PM - 12AM T – 4PM - 12AM W – 4PM - 12AM T - F - S - S -
 
Experience Required:
  • 1 year systems analysis experience/service desk
 

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Ekta Ekta

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