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TPI Global (formerly Tech Providers, Inc.)
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PSMP Support Specialist (Hybrid role)
Atlanta, GA US
Posted: 04/26/2024
2024-04-26
2024-06-23
Job Number: 22098593
Job Description
Position: PSMP Support Specialist
Location: Atlanta, GA (Hybrid 2-3 days onsite)
Duration: 09+ months contract (High Possibility of Extension)
Roles & Responsibilities:
Location: Atlanta, GA (Hybrid 2-3 days onsite)
Duration: 09+ months contract (High Possibility of Extension)
Roles & Responsibilities:
- Review Dealer and field support inquiries through internal client ticketing system and provide support based on Program Guidelines.
- Ensure multiple systems and database accuracy through consistent oversight, updates, and enhancements.
- Utilize internal communication channels to effectively communicate Program updates and enhancements to Dealers and field teams.
- Support the implementation of pricing updates and program enhancements.
- Support content accuracy of all client related systems.
- Responsible for the proper usage of, awareness of, and compliance with Information Technology security policies at client.
- Additional duties as assigned by client Program Manager and Senior Operations Manager.
- College degree in Automotive Technology, Business Administration/ Management, or relevant work experience.
- 2 years prior automotive experience, including OEM aftersales support positions.
- Proficient with PC operations Windows, Adobe and other job-related applications.
- Dealership aftersales departments (service, parts, etc.) experience.
- Proficient with PC operations Windows, Adobe and other job-related applications.
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About Atlanta, GA
Ready to embark on an exciting career journey in one of the most vibrant cities in the South? Explore job opportunities in Atlanta, Georgia, where endless possibilities await! Known for its bustling arts scene, eclectic music venues, world-class cuisine, and renowned landmarks like the Fox Theatre and Centennial Olympic Park, Atlanta offers a perfect blend of urban charm and Southern hospitality. Home to professional sports teams like the Atlanta Braves and Falcons, as well as the High Museum of Art and Piedmont Park, this thriving metropolis provides a unique mix of career growth opportunities and cultural experiences. Start your job search today and discover why Atlanta is the ideal place to take your career to new heights!
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