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TPI Global (formerly Tech Providers, Inc.)
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People Operations Associate Generalist
Posted: 07/01/2025
2025-07-01
2025-08-10
Job Number: 25820643
Job Description
Title: People Operations Associate Generalist
Location: Mountain View, CA(Remote)
Duration: 8+ months of contract
Duties:
Skills:
Education:
Location: Mountain View, CA(Remote)
Duration: 8+ months of contract
Duties:
- Intake and triaging of employee requests in Jira
- Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc.
- Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking
- Partner with HR Centers of Excellence to absorb and deliver new processes and HR services
- Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations
- Participate in department and cross functional projects
Skills:
- Minimum 3 years of HR Operations/HR Generalist/HR Coordinator experience
- Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow
- Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
- Demonstrated ability to critically think and problem solve through ambiguous situations
Education:
- College degree in a related field, such as Human Resources
- Experience with the following tools - Jira, Workday, Slack, G-Suite
- Ability to work PST hours (9am-5pm PST)
- Experience working on with a globally distributed workforce
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