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TPI Global (formerly Tech Providers, Inc.)
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Resource Scheduler I
Posted: 07/01/2025
2025-07-01
2025-08-10
Job Number: 25814812
Job Description
Resource Scheduler I
Duration: Through May 15, 2026, with potential for extension based on performance and team needs.
Location: Muskegon Norton Shores Customer Service Center, MI 49441
Work Arrangement: Hybrid (In-office Monday, Tuesday, and Thursday;remote Wednesday and Friday)
About the Role:
We are seeking a highly organized and proactive Resource Scheduler I to support the Underground Electric Operations team in Muskegon, MI. This role plays a critical part in coordinating schedules, resources, and communication among internal departments and external partners to ensure successful execution of field operations.
Key Responsibilities:
Qualifications:
Required:
Working Conditions:
Duration: Through May 15, 2026, with potential for extension based on performance and team needs.
Location: Muskegon Norton Shores Customer Service Center, MI 49441
Work Arrangement: Hybrid (In-office Monday, Tuesday, and Thursday;remote Wednesday and Friday)
About the Role:
We are seeking a highly organized and proactive Resource Scheduler I to support the Underground Electric Operations team in Muskegon, MI. This role plays a critical part in coordinating schedules, resources, and communication among internal departments and external partners to ensure successful execution of field operations.
Key Responsibilities:
- Create and manage daily schedules for field crews and field leaders in underground electric operations.
- Lead daily start-of-day (6: 00–6: 15 AM) and end-of-day calls with the operations team.
- Coordinate with multiple departments (e.G., Forestry, Engineering, Permitting, Equipment Services) to ensure job readiness.
- Communicate with internal and external stakeholders, including customers, regarding job status, changes, and scheduling updates.
- Ensure job site readiness, including confirming permits, locates, and necessary third-party coordination (e.G., equipment rentals).
- Utilize Microsoft Excel, Word, and SAP to manage scheduling tasks and job orders.
- Support planning to prevent labor downtime and ensure crews have actionable assignments.
- Assist in training new schedulers or supporting other service areas as needed.
Qualifications:
Required:
- High school diploma or equivalent.
- Minimum 1–2 years of experience in a scheduling, coordination, dispatch, or customer service role (utility or field operations environment preferred).
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
- Strong organizational skills, attention to detail, and ability to manage multiple priorities.
- Excellent verbal and written communication skills.
- Willingness to work occasional overtime based on operational needs.
- Experience with SAP (Training will be provided;prior SAP knowledge is a plus but not required)
- Prior experience supporting field or utility operations.
- Familiarity with scheduling best practices and work order management.
Working Conditions:
- Early morning availability required for daily kickoff calls (6: 00–6: 15 AM).
- Hybrid work model (onsite presence required Monday, Tuesday, and Thursday).
- Must be located within reasonable commuting distance to the Muskegon Norton Shores Service Center.
- Occasional overtime may be required based on operational needs.
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Ready to embark on an exciting career journey in Norton Shores, Michigan? This vibrant lakeside community offers a perfect blend of scenic beauty, outdoor recreational opportunities, and a thriving job market. Nestled along the shores of Lake Michigan, Norton Shores boasts stunning beaches, picturesque parks like Ross Park, and a rich cultural scene. Explore the local art galleries, catch a show at the historic Howmet Playhouse, or cheer for the West Michigan Ironmen, the local professional indoor football team. With a variety of job listings in this bustling area, now is the time to take a leap and make Norton Shores your ideal career destination.