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Supplier Onboarding Lead

Oakland, CA

Posted: 07/27/2026 Job Number: 28956359

Job Description

Job Description:
Job Title: Supplier Onboarding Operations
Duration: 12+ Months contact from the date of start
Location: 100% Remote US PST

Skills:
  • 5+ years of experience in supplier onboarding, procurement operations, accounts payable, shared services, or supplier management within a complex global organization.
  • 1+ years of leadership experience overseeing operational teams.
  • Strong knowledge of supplier onboarding processes, supplier master data, tax documentation, payment setup, and procure-to-pay operations.
  • Experience partnering cross-functionally with Procurement, Finance, Accounts Payable, Tax, Treasury, Legal, Compliance, and Risk organizations.
  • Experience managing operational performance through KPIs, SLAs, quality metrics, and continuous improvement initiatives.
  • Strong understanding of operational controls, audit requirements, and supplier data governance.
  • Experience leading process improvement and technology-enabled transformation initiatives.
  • Proficiency with procurement orchestration platforms, ERP systems, supplier onboarding solutions, and workflow automation tools.
  • Excellent communication, stakeholder management, and problem-solving skills.
  • Demonstrated ability to lead through ambiguity, influence without direct authority, and build scalable operational processes.
  • Bachelor’s degree preferred not hard requirement
 
Duties:
  • Lead the day-to-day operation of Block's global supplier onboarding program, ensuring timely, accurate, and compliant supplier onboarding across multiple regions.
  • Oversee a global team responsible for supplier onboarding, supplier record maintenance, payment enablement, and supplier lifecycle activities.
  • Ensure operational processes meet defined service levels while delivering a high-quality supplier and stakeholder experience.
  • Serve as the primary escalation point for complex supplier onboarding issues requiring cross-functional coordination.
  • Monitor onboarding capacity, workload, and operational performance to ensure consistent execution and continuous service improvements.
 
Supplier Due Diligence and Compliance
  • Oversee supplier due diligence activities, including tax documentation, sanctions screening, supplier verification, payment setup requirements, and required compliance reviews.
  • Partner with Legal, Compliance, Tax, Treasury, Security, and TPRM to ensure supplier onboarding activities align with internal policies and regulatory requirements.
  • Ensure supplier documentation is complete, accurate, and audit-ready.
  • Identify operational risks, control gaps, and process exceptions, partnering with stakeholders to implement corrective actions.
  • Support internal and external audits by maintaining strong operational controls and documentation standards.
 
Supplier Master Data and Payment Enablement
  • Oversee supplier master data governance and ensure supplier information is accurate, complete, and maintained in accordance with established controls.
  • Oversee supplier payment setup processes, including banking verification, payment method configuration, and tax documentation validation.
  • Maintain operational controls governing supplier record changes and payment information updates.
  • Partner with Accounts Payable and Treasury to improve supplier payment readiness while minimizing operational and fraud risk.
  • Drive initiatives that improve onboarding cycle times and first-time quality.
 
Process Improvement and Operational Excellence
  • Continuously evaluate supplier onboarding processes and identify opportunities to improve efficiency, automation, and stakeholder experience.
  • Partner with Procurement Technology and IT to implement workflow enhancements and system improvements supporting supplier onboarding.
  • Develop operational reporting and dashboards measuring onboarding volume, cycle time, quality, SLA performance, and compliance.
  • Lead root cause analysis for operational issues and implement sustainable process improvements.
  • Support procurement transformation initiatives by helping scale standardized onboarding processes globally.
 
Team Leadership and Enablement
  • Lead, coach, and help develop a high-performing supplier onboarding team while fostering a culture of accountability, operational excellence, and continuous improvement.
  • Develop and maintain Supplier Onboarding Standard Operating Procedures, training materials, and operational documentation.
  • Establish performance metrics and quality standards aligned with Procurement Operations objectives.
  • Partner with cross-functional stakeholders to improve communication, clarify onboarding requirements, and enhance the overall supplier experience.
  • Build strong working relationships across Procurement, Finance, Legal, Compliance, and business organizations to drive effective execution.

     

Meet Your Recruiter

Sanjeev Kushwaha

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