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TPI Global (formerly Tech Providers, Inc.)
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Position: Tech Support Specialist II
Location: New London, CT
Duration: 6+ Months contract position with good chances of extension
Key Responsibilities:
Tech Support Specialist II
Posted: 01/30/2026
2026-01-30
2026-03-11
Job Number: 27364012
Job Description
Position: Tech Support Specialist II
Location: New London, CT
Duration: 6+ Months contract position with good chances of extension
Key Responsibilities:
- Deploy new computers to customers;evaluate, refurbish, and redeploy systems as needed.
- Provide desktop support by troubleshooting PC hardware, software, and network issues.
- Independently resolve hardware break-fix problems, network connectivity issues, and third-party application support requests.
- Collaborate with subject matter experts (SMEs) to resolve issues related to client proprietary applications.
- Support Project Managers with end-to-end destination moves and hardware/software upgrades.
- Participate in client interviews and technology evaluations;provide recommendations.
- Assist with integration requirements, application configuration and distribution, UAT, on-site resource coordination, technical training, and Day One support.
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