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TPI Global (formerly Tech Providers, Inc.)
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Technical Analyst
Posted: 06/13/2025
2025-06-13
2025-08-08
Job Number: 25706434
Job Description
- Job Title: Technical Analyst
Location: San Diego, CA(Hybrid)
Duration: 12+ months contract
Job Description: - Ensures ECR, Enterprise Change Request, tickets for fiber impacting instances are accurately created and dispositioned.
- Ensures that customer impact analysis reporting is created and implemented to ensure that service impacting alarms and customer notification is documented for Outages or service affecting disclosure.
- Ensures that all tickets in the queue are tracked and reported on with a monthly read-out highlighting results with a score card, and if necessary, where improvements are needed.
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3-5 Must Haves or Required skillset: - Solid foundation in telecommunications Industry –
- Network fundamentals and IT infrastructure, NOC, network operations center, background, strong troubleshooting and diagnostic skills, and excellent communication and documentation abilities.