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Vehicle Operations Specialist

Phoenix, AZ

Posted: 05/20/2024 Job Number: 22201199

Job Description

Please see below job details:
Position: Vehicle Operations Specialist
Location: Phoenix, AZ
Duration: 06+ Months Contract 
Roles & responsibilities
  • Data entry. Updating fields such as name, address, account numbers, Auction ID’s, price, and much more
  • Process and enter transportation orders via computer application.
  • Follow up to ensure orders are correctly submitted. Update incorrect or deficient information and/or data.
  • Create spreadsheets or organize existing data to track important customer orders.
  • Handle inbound and outbound phone calls to customers.
  • Contact external vendors/clients/customers to determine status updates, vehicle locations and to gather information to ensure program requirements are maintained.
  • Professionally note and document orders to communicate between systems and external clients.
  • Clear order enrichment failures
  • Perform other tasks and duties as directed by the department manager or Supervisor.
Job Requirements:
Candidate must have stable internet connection with required bandwidth.
  • Accurate typing and data entry skills.
  • Able to manage multiple tasks in a fast-paced environment.
  • Highly adaptable to process and system changes.
  • Must be detail oriented with good judgment and problem-solving skills.
  • Effective time management and self-starter.
  • Able to initiate and manage a mixture of outbound and inbound calls, emails and SMS.
  • Strong knowledge of Microsoft Word, Excel, and Outlook.
  • Strong verbal and written communication skills.
  • Able to demonstrate empathy and de-escalate frustrated clients and vendors.
  • Transportation or general automotive experience a plus.
  • Must be persistent to obtain all info to confirm order requirements.

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About Phoenix, AZ

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